Introduction terms
What you’re buying.
One email introduction between you (the provider) and the company described in your opportunity brief (the buyer), including the buyer’s name, role, company and direct email, and the context of their need.
Fee.
A flat, one-time fee stated in your brief. It is not a commission and does not depend on any deal you make with the buyer.
Payment.
Payment is made in advance through a safe and secure payment processor. The introduction is sent after payment clears.
Delivery.
The introduction is sent within 24–48 hours of payment. If it isn’t, you get a full refund.
Materially different opportunities.
If the opportunity materially differs from the brief, you get a replacement introduction or a refund, at your choice. “Materially differs” means: the buyer is not the type of company or location described; the buyer never stated the need described; or the buyer had already chosen a provider before the introduction was made.
What isn’t guaranteed.
ConnStride does not guarantee that the buyer will reply, meet, buy, or sign a contract with you. Price, product, negotiation and follow-up are between you and the buyer.
How to claim.
Email sufyan@connstride.com within 14 days of the introduction, explaining what differed. Refunds go back to the original payment method.
Confidentiality.
Information in the brief and introduction is shared for the purpose of that introduction only. Please don’t share or resell it.
Independence.
ConnStride is independent and does not act as an agent, broker or representative for either party. Any agreement you reach with the buyer is solely between you and them.
Buyers.
Buyers pay nothing and take on no obligation by being introduced.
Last updated: 13 November 2026.